Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment information. We also collect usage data to improve our Service.
2. How We Use Your Information
We use your information to provide and maintain the Service, process payments, send notifications, and improve user experience. We do not sell your personal data.
3. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Each user's AI instance runs in isolated containers.
4. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except as required by law.
5. Third-Party Services
We use third-party services for hosting (AWS), payments (iyzico/Stripe), and analytics. These services have their own privacy policies.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data or request account deletion from your dashboard.
7. Contact
For privacy-related questions, please contact us at privacy@flaxu.com